F.A.Q

What is the minimun order?

Minimum order for wholesale is 12 pieces and / or $135.00.

How can I pay for the order?

Visa, Mastercard

How do you ship?

Generally we ship by Expedited Parcel Post. Other shipping arrangements can be made on special request.

International shipping.

Each Country has a different set of rules, regulations and percentages they charge on goods crossing the border. We sell the goods free of sales and export tax when shipped outside Canada. Some countries will charge import duty or tax. It is the responsibility of the customer to take care of Customs and Duties for their respective Countries, if there is any. We assume no responsibility for those extra charges.

What is the cost of shipping?

The cost of shipping is NOT included in the prices. Cost varies according to quantities and destination. However you can expect the cost of shipping to be approximately between 5 and 15 % of the cost of the goods.

What is a time frame for shipping an order?

Shipping is usely done within 2 business days. Depending on your location, it could be arriving within the next day or two or up to a maximum of 11 business days.

What about defective products?

Every garment is double , triple checked for defects or flaws. If, however in a rare case, you still find a defect or a flaw in one of the garments, we will gladly exchange at our cost, as long as it is done in a reasonable time frame.

Is your product ethical?

As ethical as it can be. Every effort is put in place to make sure that no children work in the production of our garments. We personally visit all workplaces involved, and make sure that they are clean, well lit and well ventilated. We also check if basic services are available, like clean washrooms and fresh drinking water. We also try to establish a more personal relationship with the owners of the cottage industry or factory. By knowing the people we work with, we are able to figure out if everybody is treated well and with the necessary respect.